Just a small tip.

 

The fields (columns) you use to specify the Archive qualification should
be indexed so to avoid full table scan before the archiving starts.

Thanks&Regards, 
Vijayalakshmi Paulraj 


________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Vyom Labs - ITSM Support
Sent: Thursday, December 11, 2008 3:45 PM
To: [email protected]
Subject: Performance Issue In Archiving the data

 

Hello Everyone ... 

We are in very wired situation right now. We are using Remedy 7.0.0 with
ITSM Suits. 
We are facing problem in archiving. Our user complaining about slow
performance of system everyday.
If i am not wrong it's could be solve if we archive current HPD tickets.

currently we have, more than 34,00,000 incident record in HPD:HelpDesk. 
We tried to archive with qualification which has near around 60,000
record. But our UAT server had crash while arching. Same risk of arching
we can not take on production.
We have following H/w configuration.
Application server: 16 GB RAM, Sun 4 u (dual core - 4 CPU)
OS - Solaris 10
Database (remote) - 10g
Web server (remote) - tomact 5.5

Per day Incident are around 30,000. So we have decided to archive
everyday. 
Qualification would be like this, so system archive only 2 days record
before 3 months. 
So everyday we will archive around 50,000 Record. 
We want to know, How much time it will take? ..

please any suggestion would be welcome ...

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