I upgraded to Mid-Tier 7.1 P5 (running against the same patch server) about a month ago, and on Friday I had a user report the following error
ARERR [160] Decompression has failed when trying to open a PDF file. I wasn't able to replicate via the user tool, nor via web browser (IE), until I realized that she was on a different web server than I was (we have two of them load balanced in prod). As soon as I connected to the same web server she was using I began receiving the error. I rebooted Tomcat (web and applet server all in one) and the problem went away. Today they came back with the same error again, but this time both web servers are experiencing issues. I'm wondering if anyone else has experienced this issue. It only seems to affect PDF files thus far because I'm able to open other files. Restart of the applet server seems to take care of it for a bit, but not forever obviously. Your time and information is appreciated. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
