I also think it might have something to do with the phase of the moon. Gary
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Carey Matthew Black Sent: Tuesday, December 16, 2008 6:12 AM To: [email protected] Subject: Re: Filter sequencing David Barber, Actually, I think I remember reading that Remedy (now BMC) does not guarantee any specific order if the execution order values are the same. Meaning that things like a specific AR Server patch may treat these things differently than a previous patch, or even something as trivial as an AR System server restart may alter the exact order too. Not that I know those triggers will alter the server behaviour, but their is simply no promise that anything will not alter it when the work flow has the same execution order values. As David Sanders said, if it matters then control the behavior by using different execution order values. Of you could use the order of the work flow inside of a Guide. -- Carey Matthew Black Remedy Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Tue, Dec 16, 2008 at 6:42 AM, Barber, David <[email protected]> wrote: > ** > Hi David, > > That confirms what I was starting to think; the filters in question are just > performing simple set fields, and performing similar actions. And as we've > had a server migration, they've probably changed their sequence ..... > > Regards > Dave > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]]on Behalf Of David Sanders > Sent: 16 December 2008 11:30 > To: [email protected] > Subject: Re: Filter sequencing > > ** > > Hi Dave > > > > Clearly, if it matters in what order they fire, you should adjust the firing > sequence numbers accordingly. However, if two objects have the same > execution order, my observations are as follows: > > On the server that the workflow was developed on, the order will be in the > same order that they were created - the older one first. > > If the workflow is moved to a second server and imported there, the order > will be alphabetical (which presumably is the order that they are imported > in). > > > > This means that the execution order might be different on two servers which > can have unexpected results. Finally, with filters you need to bear in mind > filter phasing - the above comments only apply to actions executed in the > same filter phase. > > > > HTH > > > > David Sanders > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Barber, David > Sent: Tuesday, December 16, 2008 11:16 AM > To: [email protected] > Subject: Filter sequencing > > > > Filters and active links typically fire based on the execution order, 500, > 501, etc. > > What if two filters have the same value - both set at 500, which is likely > to fire first, will it be based on alphabetical order, or something else? > > Regards > > Dave Barber ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
