Kevin, This may be a long shot. Does the user have two monitors? I have seen strange issues when dual monitors are set up with #2 on the left and #1 on the right.
In the admin tool especially I have experienced certain workflow windows only partially work if I have the Admin tool on screen #2. Move it to screen #1 or swap the screens orientation and all is well. HTH, --- John J. Reiser Senior Software Development Analyst Remedy Administrator/Developer Lockheed Martin - MS2 The star that burns twice as bright burns half as long. Pay close attention and be illuminated by its brilliance. - paraphrased by me -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Begosh, Kevin Sent: Wednesday, December 17, 2008 11:35 AM To: [email protected] Subject: Re: Vista Issues with 7.0 User tool. BMC says of course to upgrade to the new version of the user tool but we have everyone on the same version and many of them vista and many of them XP and this is the first we have heard of anything. It is something particular to this guys vista for some reason. Kevin Begosh, RSP Tech Ops Enterprise Business Services 301-791-3540 Phone 410-422-3623 Cell [email protected] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of ccrashh Sent: Wednesday, December 17, 2008 11:32 AM To: [email protected] Subject: Re: Vista Issues with 7.0 User tool. Isn't it always out of our control? Sigh :) Good luck with it. Let us know your findings...I am sure many of us will hit the same issue at some point. Steve On Dec 17, 11:29 am, "Begosh, Kevin" <[email protected]> wrote: > That is out of my control :) > > Kevin Begosh, RSP > Tech Ops > Enterprise Business Services > 301-791-3540 Phone > 410-422-3623 Cell > [email protected] > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of ccrashh > Sent: Wednesday, December 17, 2008 11:28 AM > To: [email protected] > Subject: Re: Vista Issues with 7.0 User tool. > > Not to be trite, but the "solution" is probably to downgrade to XP :). > Our department took one look at the resource hog that is Vista, and > the crap that is the new version of Office and ran screaming...thank > god. > > But yeah, as someone else posted, the spellchecker caused some issues > when we tested it out. There were others that screwed up apps, but > they had more to do with drivers. > > Steve > > On Dec 16, 1:28 pm, "Begosh, Kevin" <[email protected]> wrote: > > We are currently having some issues with a Vista user enterprise > > edition with the user tool. He is using the user tool version 7.0 > > and when he clicks on any of the quick links or navigation bars > > nothing happens. He is able to open forms from the object list but > > none of the quick links appear to work. We are on AR Server 7.1 > > patch 4, UNIX OS. Has anyone heard of this or had any issue with > > this. BMC said that there has been no reports of any issues with this. > > > Kevin Begosh, RSP > > > 301-791-3540 Phone > > > 410-422-3623 Cell > > > ____________________________________________________________________ > > ___________ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
