We just implemented the Change Management module and I have a few other 
questions that I'm hoping you may know the answer to.  Both questions are 
actually relating to approvals of change requests.
1.      How can you set up an approval rule to allow a specific number of 
approvers (say you have 5 approvers listed but only need 2 or 3 to approve in 
order to consider the request approved).  We received a document on the 
approval server that mentions how to set up a Signature Accumulator rule but 
the details in the guide didn't provide enough information.
2.      When we have approval mapping rules set up to assign multiple approvers 
simultaneously only the 1st approver is sent an email notification with a URL 
to the mid-tier approval form.  The other approvers are not notified.  Is this 
a configuration problem?  Is there a way to change this without creating a 
custom filter or escalation?

Thanks!

ARS 7.0.1 p007, CMDB 2.0.1, ITSM 7.0.3 p007

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