As do I...:) 

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Misi Mladoniczky
Sent: Thursday, February 05, 2009 4:48 PM
To: [email protected]
Subject: Re: Double-servers in mid-tier application-list

Well...

That is funny, isn't it ;-)

When you get to a problem yourself, you still want to make the workaround
and product more straight forward.

I, for one, want to configure!

         Best Regards - Misi, RRR AB, http://rrr.se

> Misi,
> Interestingly enough, when I came across this issue, I found a posting 
> by you on the bmc forums suggesting using a filter on the email 
> messages form to change the server name in those outgoing emails.  It 
> works like a charm for me until BMC makes the server that goes out in
those configurable.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList) 
> [mailto:[email protected]] On Behalf Of Misi Mladoniczky
> Sent: Thursday, February 05, 2009 7:08 AM
> To: [email protected]
> Subject: Double-servers in mid-tier application-list
>
> Hi,
>
> My client has a Mid-Tier configured with THREE server aliases for 
> their ONE
> arserver:
> xxx123
> xxx123.blabla.se
> arsprod
>
> When a user logs in, he sees two sets of application lists for server
> xxx123 and arsprod. For some fortunate reason, the xxx123.balbla.se 
> name is omitted.
>
> The Server Name Alias is set to xxx123.
>
> How do you handle this? I have not set up this system, but I would 
> have set the server-name-alias to arsprod, and only registered one 
> arserver in Mid-Tier-Config.
>
> The reason we need xxx123.blabla.se in the config is that 
> Email-Notification-Shortcuts to Mid-Tier is automatically set to the 
> fully qualified name xxx123.blabla.se. I have not found a way to 
> configure this though...
>
> Personally, I would have tried to use one alias in all instances.
> Preferrably the arsprod-alias.
>
> I would appreciate any feedback.
>
>          Best Regards - Misi, RRR AB, http://rrr.se/sv/
>
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