Interesting. You imported just the form, not the workflow on the form, right?
What version/patch is your ARS? I can't find the directory you are talking about. If your version is 7.1 can you please send me the def file...directly to me? What patch level do you have? If anyone has ARS 7.1 p005, I would appreciate a def of this form "ReportSelection". Please send directly to my address. Thanks. --- On Thu, 2/5/09, Rodriguez, Rafael J x23718 <[email protected]> wrote: > From: Rodriguez, Rafael J x23718 <[email protected]> > Subject: Re: 7.x Midtier: Report to File Doesn't Work > To: [email protected] > Date: Thursday, February 5, 2009, 5:23 PM > I had the same exact issue and BMC support recommended that > we re-import > the report form def that is located in the install > directory and that > did the trick. > > Rafael Rodriguez > > Manager Midtier/Remedy Enterprise > > Broadridge Financial Solutions Inc > > 201.714.3718 > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Rabi Tripathi > Sent: Thursday, February 05, 2009 4:30 PM > To: [email protected] > Subject: 7.x Midtier: Report to File Doesn't Work > > > ** > Hi all, > I can't seem to send a report to a "file" > when using browser client. > Report to "screen" works fine. > > This is what I do-- > Using IE 7, search for some records, highlight the results, > click on > "Report" button. > "ReportSelection" form opens. > I select a "AR System" type of report, set > destination to "file", > "report format" to "csv" > On clicking "Run Report", I do get a prompt to > specify file name. No way > to select a path for the file. > On clicking ok, the prompt disappears. The file is nowhere > in my file > system. No error. > > If destination is "file", not matter what the > "report format", I get the > same behavior. > > Report to screen is working. > > What's going on? > > ARS 7.1 p5, Midtier 7.1 p5. Apache, Weblogic. IE 7. > > I see that there is a knowledgebase article (20007821) > about how upgrade > from older version to ARS 7.x fails to update records on > "ReportType" > form. My records there seem ok, and its not an upgraded > system. > > If report to file from a browser is working for you, can > somebody sendme > records from their ReportType form? > > TIA. > > > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the > Answers Are" > html___ > > This message and any attachments are intended only for the > use of the addressee and > may contain information that is privileged and > confidential. If the reader of the > message is not the intended recipient or an authorized > representative of the > intended recipient, you are hereby notified that any > dissemination of this > communication is strictly prohibited. If you have received > this communication in > error, please notify us immediately by e-mail and delete > the message and any > attachments from your system. > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the > Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
