Find where libarcrypto.so lives and put it in a system variable called LD_LIBRARY_PATH.
You can see if this variable already exists by doing echo $LD_LIBRARY_PATH Kind regards Danny -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Guillermo Alfredo Torres Barron Sent: 08 February 2009 18:04 To: [email protected] Subject: Problem with IBR Integration for BMC Remedy Service Desk 7.1.00 Hi dear listers We are trying to install IBR Integration Module for BMC Remedy Service Desk 7.1.00, (IBR Integration is a BMC Impact Manager's module) after installation re-start arsystem services but appear this error message /usr/ar/app/bin/arplugin: error while loading shared libraries: libarcrypto.so: cannot open shared object file: No such file or directory How can I resolve this error?, any idea? I have Linux Red Hat Enterprise Server 4, AR Server 7.1.00, Service Desk 7.0.03 patch 006, Oracle 10g, /usr/ar/app/ is a ar server's installation directory Thanks in advance Greetings from Mexico ............................................................................ ............... Este correo electronico es confidencial y/o puede contener informacion privilegiada. Si usted no es su destinatario o no es alguna persona autorizada por este para recibir sus correos electronicos, NO debera usted utilizar, copiar, revelar, o tomar ninguna accion basada en este correo electronico o cualquier otra informacion incluida en el, favor de notificar al remitente de inmediato mediante el reenvio de este correo electronico y borrar a continuacion totalmente este correo electronico y sus anexos. Nota: Los acentos y caracteres especiales fueron omitidos para su correcta lectura en cualquier medio electronico. This e-mail is confidential and/or may contain privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any other information herein, please advise the sender immediately by reply this e-mail and delete this e-mail and its attachments. ............................................................................ ............... ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" __________ Information from ESET NOD32 Antivirus, version of virus signature database 3838 (20090209) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"

