I created a bunch of Incident Templates for one of our support groups. I set the Authored For Group to the support group that will be using them, but when they select View Templates and select their support group, the list is empty. If I add myself to that support group I can see them, but I have admin rights. Am I missing something that needs to be done or particular rights a user must have in order to see and use the templates? -- View this message in context: http://www.nabble.com/7.x-Incident-Templates-tp22005045p22005045.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com.
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