It would help if you would state what OS and DB (Also if you are using any 
Remedy applications like ITSM).

We recently did this.   
 First we pushed out the 7.1.0 patch 004 client to the users   
 We were already on Oracle 10g so no change there   
 We were on Solaris 8 so we had to upgrade to Solaris 9 or 10 (We did 10)   
 We do not use any of the canned applications (pure custom shop)   
 The Upgrade took about 90 minutes (since it has to go thru each form and 
update the size of each Created_By and Last_modified_By field)    

Fred

-----Original Message-----
From: Action Request System discussion list(ARSList) 
[mailto:[email protected]] On Behalf Of Gary Roach
Sent: Thursday, February 19, 2009 8:47 AM
To: [email protected]
Subject: Remedy Upgrade

We are on a 6.0.3  patch 020 server.  Client 6.00.1 patch 1364.   we want to 
upgrade to v 7.1.   Can anyone say how long (time) this would typically take ? 

Thank you,

Gary Roach
[email protected]

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