Hi, Why upgrade before you move?
I would do a clean AIX-install of the new version and then: - Import groups - Import defs (except the system forms) - Fix the permissions on yor system forms to match any customization you may have done - Use RRR|DefHideExpandBox to restore your layout after Submitter/Assigned/Modified are increased in size (https://www.rrr.se/cgi/tools/main#rrrDefHideExpandBox) - Move the rest of the data using the API. For example with RRR|Chive (https://www.rrr.se/cgi/rrrchive/main) - Test the new server - Do a final incremental (RRR|Chive) data transfer and switch your DNS to point on the new server This solution will let you run your servers parallell entil you are ready to switch. This will minimize downtime. The data copying tool RRR|Chive can do incremental transfers of data between your servers. This enables you to: - Change any data on the new server and get it restored afterwords - Do a last incremental transfer from the old production system and then change DNS-settings Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > We are on Oracle 10g running on HP UX. We need to upgrade before moving > to IBM AIX. > > Thank you, > > Gary Roach > [email protected] > > > > > > "Grooms, Frederick W" <[email protected]> > Sent by: "Action Request System discussion list(ARSList)" > <[email protected]> > 02/19/2009 10:48 AM > Please respond to > [email protected] > > > To > [email protected] > cc > > Subject > Re: Remedy Upgrade > > > > > > > It would help if you would state what OS and DB (Also if you are using any > Remedy applications like ITSM). > > We recently did this. > First we pushed out the 7.1.0 patch 004 client to the users > We were already on Oracle 10g so no change there > We were on Solaris 8 so we had to upgrade to Solaris 9 or 10 (We did 10) > > We do not use any of the canned applications (pure custom shop) > The Upgrade took about 90 minutes (since it has to go thru each form and > update the size of each Created_By and Last_modified_By field) > > Fred > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Gary Roach > Sent: Thursday, February 19, 2009 8:47 AM > To: [email protected] > Subject: Remedy Upgrade > > We are on a 6.0.3 patch 020 server. Client 6.00.1 patch 1364. we want > to upgrade to v 7.1. Can anyone say how long (time) this would typically > take ? > > Thank you, > > Gary Roach > [email protected] > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
