YEAH...That was it. It works like a charm. Thanks guys.
Andrew. On Fri, Feb 20, 2009 at 10:35 AM, <[email protected]> wrote: > ** > Andrew, > > I had to do this to fix some emailengine issues. But we are on a Window > box... So if you are on one too this is how I did it: > > Edit EmailStart.bat to show the new java path > > Edit the registry Hkey_Local_Machine/System/currentcontrolset/services/BMC > email engine/parameters edit the path of the JVM librairy to the new path > > > Pascale Boyer > 503-745-2159 > > > *[email protected]* > Sent by: [email protected] > > 02/20/2009 10:22 AM > Please respond to > [email protected] > > To > [email protected] > Subject > Email Engine Service question > > > > > ** Hi, > > > Our email services has stopped, and we couldn't restart it with the > following error: > > "The BMC Remedy Email Engine service on Local Computer started and then > stopped. Some services stop automatically if they have no work to do, for > example, the Performance Logs and Alert service." > > We found out that the IT group removed the java jre1.5.0_10 from the box, > and installed a newer java version jre6. > For some ridiculous reasons, IT group does not now allow us to reinstalled > jre1.5.0_10.... This is the version we have on the server when the email > installed and it work fine. > > Is there a way to re-config or point the Remedy Email Engine to use the new > java version without reinstall the Email? > > Thanks, > Andrew > > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > > > If you are not the intended addressee, please inform us immediately that > you have received this e-mail in error, and delete it. We thank you for your > cooperation. > __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
