No, we do not have the Loadbalancer.

Thanks,
Andrew.

On Mon, Feb 23, 2009 at 2:48 PM, Frank Caruso <[email protected]>wrote:

> ** Is the MidTier behind a LoadBalancer? If so, what is the timeout on the
> switch?
>
>
> On Mon, Feb 23, 2009 at 5:04 PM, Pierson, Shawn <[email protected]>wrote:
>
>> **
>>
>> We have some set to 600 minutes for users that need to be in all day (the
>> system default is still 30) on 7.0.1 and do not have that issue.  Our Mid
>> Tier is still 7.0 as well, and we are on Tomcat, otherwise our systems are
>> similar to yours.
>>
>>
>>
>> In any case, 180 minutes should not be too long.
>>
>>
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [email protected]] *On Behalf Of *Andrew Fremont
>> *Sent:* Monday, February 23, 2009 3:51 PM
>> *To:* [email protected]
>> *Subject:* Session Timeout Setting
>>
>>
>>
>> ** Hi,
>>
>> We're encountering some issues when users leave their browser sessions
>> open a while ( meeting,  out for lunch..) then come back.
>> The mid-tier is either not responding or take quite long to complete. They
>> do not get the timeout or session error since the Session Timeout on the
>> mid-tier is 180 minutes, and they did not exceed that threshold yet.
>>
>> Is180 minutes too long?
>>
>> Thanks
>> Andrew
>> --
>> ARS 7.0.1 P005
>> MS SQL 2005
>> MT- 7.1 P006
>> Microsoft IIS ServletExec/5.0p06
>>
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-- 
ARS 7.0.1 P005
MS SQL 2005
MT- 7.1 P006
Microsoft IIS ServletExec/5.0p06

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