Thank you! I was hoping that with aliases and OOTB of AIE we could do this!
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Matt Worsdell Sent: Wednesday, February 25, 2009 12:42 AM To: [email protected] Subject: Re: ITSM 7 & AIE Question Love all this talk ogf translation tables and perl scripts to do a job AIE can do quite happily. Use the OOTB functionality to create an Alias then do a lookup using TargetSQL function in AIE to map the Location information as necessary. Matt > > Hi All - we are in the beginning phases of rolling out ITSM 7 here but > I have one kind of important question. We are going to be getting a > data feed from our payroll system of all employees but the location > names that the payroll system uses is different than we want to show > in Remedy. What I am wondering is that if we are using AIE to bring > the data into Remedy can we make a location alias of the payroll name > and it will grab the correct location information. Or am I going to > have build my own translation table to clean up the names. > > E.G. Payroll: Building A and Location Table: Location C's Building A > > Thanks > > ITSM 7.0.3 p8 (9005 & 9002) > ARS 7.1 p4 > > > ________________________________ > > > Christie Pargeter > Legacy Health System > IS - Programming > SR Technical Analyst > [email protected] > System Office > tel: 503-415-5149 > > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
