Agreed that DLL is Windows, thus the reason I said 'DLL/so' because so files are the Linux equivalent of dll files. They are the native libraries that mid-tier is linking to that may be causing the unsatisfied link error. One thing that could be causing it is if the ld_library_path env variable isn't set properly when he's trying to start it in his terminal window.
_____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Juan Ingles Sent: Monday, March 16, 2009 4:59 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-tier 7.1 issue...i've broken it whilst fixing it ! :o( ** The .dll files are Windows files, so it shouldn't matter where they are since you are using linux. The .jar file is the most likely cuplrit. Make sure you have it back in the right place and do a full system reboot. Unix can (and will) keep a file open when it's moved (or even deleted!) A full reboot will ensure that the right version of everything gets opened from the right place. If that doesn't do it, you might start thinking about re-installing the mid-tier. In the past, I personally have found it easier to re-install and re-configure than to diagnose and fix the midtier, but your mileage may vary. Juan Ingles On Mon, Mar 16, 2009 at 3:21 PM, Sean Harrodine <sean_rem...@yahoo.co.uk> wrote: ** Hi there and thanks for the reply not to my knowledge. to my knowledge, there were no *.dll files in /usr/ar/mid-tier/WEB-INF/lib so i just copied over cmdbapi21.dll, cmdbjni21.dll and cmdbapi21.jar it didnt fix my issue so i ... 1 - renamed the files 2 - ran the catalina.sh stop and start 3 - ran apachectl stop and start .....and now it wont work at all ! _____ From: LJ Longwing <lj.longw...@gmail.com> To: arslist@ARSLIST.ORG Sent: Monday, 16 March, 2009 22:07:35 Subject: Re: Mid-tier 7.1 issue...i've broken it whilst fixing it ! :o( ** The UnsatisfiedLinkError usually means that there is a DLL/so missing that it's needing...any chance you moved something out on accident? _____ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Sean Harrodine Sent: Monday, March 16, 2009 4:02 PM To: arsl...@arslist..org Subject: Mid-tier 7.1 issue...i've broken it whilst fixing it ! :o( ** Hi everyone, Whilst trying to fix a problem whereby CI Relational Viewer was not showing the graphical representation (by moving 2 cmdb*.dll + 1 cmdb*.jar files into the WEB-INF/lib directory on my suse linux server), and then stop / starting the application, i now have a completely dead mid-tier connection ! :o((( Its been working all day until now that is, as not i receive the followign when trying to log in........... HTTP Status 500 - _____ type Exception report message description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Servlet execution threw an exception root cause java.lang.UnsatisfiedLinkError: ARInitialization com.bmc.arsys.api.Proxy.ARInitialization(Native Method) com.bmc.arsys.api.Proxy.<init>(Unknown Source) com.bmc.arsys.api.ProxyJRpcBase.<init>(Unknown Source) com..bmc.arsys.api.ProxyJRpc.<init>(Unknown Source) com.bmc.arsys.api.ProxyManager.createProxy(Unknown Source) com.bmc.arsys.api.ProxyPool..get(Unknown Source) com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source) com.bmc.arsys.api.ARServerUser.verifyUser(Unknown Source) com.bmc.arsys.api.ARServerUser.login(Unknown Source) com.remedy..arsys.session.LoginServlet.authenticate(Unknown Source) com.remedy.arsys.session.LoginServlet.doLogin(Unknown Source) com.remedy.arsys.session.LoginServlet.doThePost(Unknown Source) com.remedy.arsys.session.LoginServlet.doRequest(Unknown Source) com.remedy.arsys.stubs.GoatHttpServlet.postInternal(Unknown Source) com.remedy.arsys.stubs.GoatHttpServlet.doPost(Unknown Source) javax.servlet.http.HttpServlet.service(HttpServlet.java:710) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) note The full stack trace of the root cause is available in the Apache Tomcat/5.5.25 logs. _____ Apache Tomcat/5.5.25 The end of the catalina logfile shows the following........... # tail -30 catalina.2009-03-16.log Mar 16, 2009 9:22:32 PM org.apache.jk.common.ChannelSocket init INFO: JK: ajp13 listening on /0.0.0.0:8029 Mar 16, 2009 9:22:33 PM org.apache.jk.server.JkMain start INFO: Jk running ID=0 time=0/86 config=null Mar 16, 2009 9:22:33 PM org.apache.catalina.storeconfig.StoreLoader load INFO: Find registry server-registry.xml at classpath resource Mar 16, 2009 9:22:33 PM org.apache.catalina.startup.Catalina start INFO: Server startup in 3024 ms Mar 16, 2009 9:42:04 PM org.apache.catalina.core.StandardService stop INFO: Stopping service Catalina Mar 16, 2009 9:42:05 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent INFO: Failed shutdown of Apache Portable Runtime Mar 16, 2009 9:43:07 PM org.apache.catalina.core.AprLifecycleListener lifecycleEvent INFO: The Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /opt/java5/jre1.5.0_17/lib/i386/client:/opt/java5/jre1.5.0_17/lib/i386:/opt/ java5/jre1.5.0_17/../lib/i386:/opt/CA/SharedComponents/lib Mar 16, 2009 9:43:07 PM org.apache.catalina.startup.Catalina load INFO: Initialization processed in 989 ms Mar 16, 2009 9:43:07 PM org.apache.catalina.core...StandardService start INFO: Starting service Catalina Mar 16, 2009 9:43:07 PM org.apache.catalina.core.StandardEngine start INFO: Starting Servlet Engine: Apache Tomcat/5.5.25 Mar 16, 2009 9:43:07 PM org.apache.catalina.core.StandardHost start INFO: XML validation disabled Mar 16, 2009 9:43:10 PM org.apache.jk.common.ChannelSocket init INFO: JK: ajp13 listening on /0.0.0.0:8029 Mar 16, 2009 9:43:10 PM org.apache.jk.server..JkMain start INFO: Jk running ID=0 time=0/73 config=null Mar 16, 2009 9:43:10 PM org.apache.catalina.storeconfig.StoreLoader load INFO: Find registry server-registry.xml at classpath resource Mar 16, 2009 9:43:10 PM org.apache.catalina.startup.Catalina start INFO: Server startup in 3698 ms I have moved the files that i copied over to "fix" my previous issue but with no joy. As a mid-tier novice, can anyone give me a few basic things to check that may be at fault please ? PATH is set to...... /sbin:/usr/sbin:/usr/local/sbin:/root/bin:/usr/local/bin:/usr/bin:/usr/X11R6 /bin:/bin:/opt/gnome/bin:/opt/kde3/bin:/ford/thishost/unix/bin:/ford/thishos t/unix/apps_bin Many many thanks in advance...... Sean ARS 7..1 patch 006 suse linux __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
