Yes, I switched to 32 bit java and it is working. 

I will look at 7.5 api too. 

Thanks,
James

On Mon, 2009-03-23 at 16:26 +0100, Michiel Beijen wrote:
> ** James,
> 
> I saw a reference to 'lib64' in your error message.
> 
> Please make sure that you use a 32-bit version of Java - the 7.1 API
> libs contain JNI and are not 100% 'pure' java. 
> 
> You could also use the 7.5 api libs, which are 100% java (assuming
> that your server is running 7.0.1 or newer). 
> 
> Kind regards,
> --
> Michiel Beijen
> Software Consultant
> +31 6 - 457 42 418
> Bee Free IT + http://beefreeit.nl
> 
> 
> On Mon, Mar 23, 2009 at 16:45, James Pifer <j...@obrien-pifer.com>
> wrote:
>         I've had no luck getting IBM Netcol Gateway connected to ARS
>         7.1.
>         Technically it's not supported, so I'm looking at other
>         options. I'm
>         looking at creating tickets using Java API and then updating
>         back to
>         Netcool using nco_sql.
>         
>         ARS 7.1 is running on linux. From another linux machine I'm
>         trying a
>         very simple java app using the API to just make a connection
>         to my dev
>         server. I've downloaded the linux and windows 7.1 APIs and
>         they are
>         located in /usr/ar/api/lib. That path is in
>         my LD_LIBRARY_PATH:
>         #echo $LD_LIBRARY_PATH
>         /usr/lib64/gtk-2.0/modules:/usr/ar/api/lib
>         
>         My app compiles ok, but when I try to run it I get:
>         log4j:WARN No appenders could be found for logger
>         (com.bmc.arsys.api.Config).
>         log4j:WARN Please initialize the log4j system properly.
>         Exception in thread "main" java.lang.UnsatisfiedLinkError:
>         com.bmc.arsys.api.Proxy.ARInitialization()J
>                at com.bmc.arsys.api.Proxy.ARInitialization(Native
>         Method)
>                at com.bmc.arsys.api.Proxy.<init>(Unknown Source)
>                at com.bmc.arsys.api.ProxyJRpcBase.<init>(Unknown
>         Source)
>                at com.bmc.arsys.api.ProxyJRpc.<init>(Unknown Source)
>                at com.bmc.arsys.api.ProxyManager.createProxy(Unknown
>         Source)
>                at com.bmc.arsys.api.ProxyPool.get(Unknown Source)
>                at
>         com.bmc.arsys.api.PoolingProxyManager.getProxy(Unknown Source)
>                at com.bmc.arsys.api.ARServerUser.verifyUser(Unknown
>         Source)
>                at com.bmc.arsys.api.ARServerUser.login(Unknown Source)
>                at VerifyRemedyLogin.main(VerifyRemedyLogin.java:19)
>         
>         Anyone know what I'm missing?
>         
>         Thanks,
>         James
>         
>         
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