Lyle,
Thanks for this information. Regards, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Lyle Taylor Sent: Wednesday, March 25, 2009 1:15 PM To: [email protected] Subject: Re: OT: Consuming Web Service Can you still access the WSDL from the developer's PC? When viewing a WSDL in a web browser, you may be able to see the actual XML that comprises the WSDL (similar to what you see if you go to the URL listed in Remedy web services). If the web service was migrated correctly to the production web server, the only difference you should see between the XML coming from his PC and the production web server would be the URL to the service listed near the bottom of the WSDL. If there are other differences, then the web service was not migrated correctly and it not a correct copy. Now, if the XML files are exactly the same - including the URL for calling the web service - then it was still not migrated correctly and it pointing to the developer's PC instead of the production web server. In that case, you would end up pointing Remedy to the production web server to get the WSDL, and the WSDL would be telling Remedy to go to the developer's PC to actually call the service. I don't know if that last scenario would cause the problem you're seeing here, though, even if the version on the developer's PC is no longer available. So, what's the point of all that? If you can get to the WSDLs on both machines, you can compare them and point out the differences to the developer - or that they're exactly the same, including the URL. If the developer knows what (s)he is doing, they should be able to figure out what's not working. If they're the same, except for the URL, and the URL looks correct, then something else is probably going on. At least, this might be a place to start... Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Nall, Roger Sent: Wednesday, March 25, 2009 12:06 PM To: [email protected] Subject: OT: Consuming Web Service ** All, ARS 7.01 patch2 Solaris Oracle 10g We are working on a new integration with an external system. We will be consuming a web service to pass data from Remedy to this external system. A wsdl was developed for us to use and we were able to load and map everything correctly. This wsdl was located on the developers local PC. The wsdl has now been moved to a new location. We are able to map the input okay but when trying to map the output we do not see anything to map to a Remedy column. We told the developer about this and asked him to correct the wsdl. He is now asking us what he needs to change. What do we tell him? Thanks, Roger A. Nall Manager, OSSNMS Remedy T-Mobile, USA Desk:972-464-3712 NEW Cell: 973-652-6723 FAX: sf49fanv AIM IM RogerNall Yahoo IM __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. __Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: RMI Solutions ARSlist: "Where the Answers Are"
