Hi, 

If you can tnsping your instance you may be in good shape. Since ARAdmin has 
been (historically) the only dbo for ARSystem, I'd consider using different db 
user name for the 7.5. When you dba created a new schema did he/she changed the 
ownership to ARAdmin? I'd totally let the installer create schema and user, and 
then, if your dba is not happy, he/she can make changes.
  
Regards,

Nicky Madjarov
phone: 973-202-4278
Find out how to bust your AR System performance @
http://www.SpeedUpARS.com
  ----- Original Message ----- 
  From: Lyle Taylor 
  Newsgroups: public.remedy.arsystem.general
  To: [email protected] 
  Sent: Friday, March 27, 2009 1:21 PM
  Subject: 75 Install and Database Administrator username/password


  ** 
  Hi again all,

   

  My experience with past installers was that if you were creating a new schema 
(for Oracle at least) from within the installer, it would prompt your for the 
database administrator username and password, but if you already had a schema, 
it would instead ask you if you want to overwrite, upgrade or share the 
database.  For 7.5, our DBA has created a new schema for us to install into, 
and in the 7.5 installer, I have entered the server, port and schema login 
information and then moved forward.  A couple screens later, it then asks me 
for the database administrator username and password.  Does the 7.5 installer 
_always_ ask for this, or does this mean that it may not be able to connect to 
the database using the information previously provided, causing it to think 
that we're creating a fresh new schema?

   

  Note that one thing we did not do was create a tnsnames entry for the 
database, as we are using LDAP.  We did, however, create a DNS alias in 
/etc/hosts that cause our database name to resolve to the first host in our 
RAC.  Is a TNSNAMES entry absolutely essential?

   

  Let me know if you need any further information.

   

  Thanks,

  Lyle



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