Hi all!
Installed 6.3 client on the following:
PC #1:
MS Windows XP Professional V.2002 SP2
MS Office Professional Edition 2003
----NO Problems.
PC #2:
MS Windows XP Professional V.2002 SP2
MS Office Professional Plus 2007
----Problem:
1. Click once on ARS task attachment in an email, the following
message appears: "This file cannot be previewed because there is no
previewer installed for it."
2. Double click on the same ARS task attachment, the Remedy User is
highlighted on taskbar. It does not maximize Remedy User but it opens
the correct record in the background (on pc#1 it will maximize
Remedy User and it will then be the active window).
How can I fix this?
Thanks
Peter
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