Adrian,

I used (or rather tried to use) it with ARS v5.x.

I went as far as getting a conference call with a Clear Case second
level engineer and a second level Remedy (at the time) engineer to try
to figure out what was going on. At the end of the calls (it took
three, one hour meetings, if memory serves) it was determined that the
way Clear Case implemented the Microsoft Source Control API was very,
very lacking in functionality. (and maybe even compliant with the spec
too! )  We also determined that the way Remedy's Admin Tool was
exporting files was not helping matters any at all. (Mostly due to
name space collisions between types of objects and where/how the files
were named after export.)

Long story short... it was such a pain that it was a very negative
experience with both products.

FWIW:
    I hear some very good things about features that are now available
in ARS v7.5. (And more to come in future versions too.)

If v7.5 is to far off in the the future for you, then I would suggest
you look at using the ARS API to get the job done. (A custom
integration should be very possible.)

-- 
Carey Matthew Black
BMC Remedy AR System Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On Tue, Apr 14, 2009 at 2:53 PM, LJ Longwing <[email protected]> wrote:
> **
> I have, and it wasn't pretty..I don't remember all of the details because
> the human brain tends to block traumatic events, thankfully.  The parts I do
> remember are that it slowed our development to a crawl because of all of the
> check in, check out.  It quite often didn't have the proper 'who checked
> this out' listed, merging of branch data in CC was horrific, the constant
> need to sync my local view with the server to ensure I knew about proper
> checkouts and checkins was a ROYAL pain...and that's just the stuff I can
> remember.  We ended up writing our own integration that doesn't involve the
> admin tool.
> ________________________________
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of adrian conway
> Sent: Tuesday, April 14, 2009 12:39 PM
> To: [email protected]
> Subject: Has anyone used ClearCase SCM tool with Remedy
>
> **
> Hello listers,
>
> I wanted to know if anyone has or is currently using Clear Case as a SCM
> tool with Remedy 6.3 or any other Remedy version?  If you are or have what
> has your experience been with it?
>
> Thanks,

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