Good afternoon, I've been thinking about using the Change Manager role on Change Management to reflect testers for changes rather than listing the manager of the group making the change. The reason is because at this point, the person that actually "manages" the schedule and verifies that that tasks are completed are the Assignees, and most I.T. management prefer to do approvals and use reports rather than interact directly with the Change application.
So, what I am thinking of doing is setting up all of the potential testing approvers as Change Managers so that going forward, the Assignee can pick one of them, and we do an ad hoc approval before implementation that picks up the Change Manager to do the approval. Can anyone see any down side to using the Change Manager field in this way? Is there a better way to have people performing the UAT do a sign-off in change management? Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
