Unless it has changed somewhere in ARS 7.x the order of the fields is related to the X and Y positions of the field on the form (default view?). If I remember correctly it will place them in the email going down in rows from left to right and then down, left to right.
The trick to control the order without using an html template is to created a view called 'ARNotification'. Add the fields that you want in your emails to this view. We have always laid them out in one column. One field over the other going straight down the form so we can easily align the left sides. I think you can lay them out left to right, new row, left to right but that makes it more difficult to makes sure that they are exactly aligned (being 1 pixel off with change the order). I think this feature is still in the documentation but I don't remember exactly which doc. Jason On Thu, Apr 16, 2009 at 8:05 AM, jham36 <[email protected]> wrote: > I agree that an html email template would work best. This gives you > full control over the body of the email. > For un-formatted emails, I have noticed that the order in which you > select the fields to be included in the email, is the order in which > they will be displayed in the body of the message. > > James > > On Apr 15, 9:06 pm, Eli Schilling <[email protected]> wrote: > > You could modify the notification generator workflow (I forget the exact > name of the final filter that actually sends the message) to use an > HTML-formatted template. Then update your Notification Messages records > with HTML formatting instead of plain text. If you plan to use the out of > the box notification workflow this is an all or nothing change. > > > > -Eli > > > > ________________________________ > > > > From: Action Request System discussion list(ARSList) on behalf of James > Pifer > > Sent: Wed 4/15/2009 6:42 PM > > To: [email protected] > > Subject: Sending email using preformat > > > > We're using ARS 7.x. Is there any way to send an email notification and > > force the body to use preformat so you can force things to stay on one > > line instead of wrapping? > > > > For example, in the Notify Text you could have: > > Status=$Status$ > > Group=$Assigned To Group$ > > Summary=$Summary$ > > > > So this email would come through and the body would have three lines. > > Even if Summary is long it would stay in one field. > > > > Not sure whether or not Including selected fields would do this, but I > > need to be able to control the order of the fields in the message. > > > > Thanks, > > James > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum > > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > > "Where the Answers Are" > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum > > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > > "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum > Sponsor:[email protected]<sponsor%[email protected]>ARSlist: > "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
