I'll recommend that use a SQL statement to find de duplicate data, also if you 
want to delete the duplicate records you can use a script on your database 
(with the risks of mannipuling data by SQL)

The query to find duplicate records is something like

select <record data 1>, <record data 2>
 
 from <table with duplicates> t1
 
 where
 
 ( select count(*)
 
 from <table with duplicates> t2
 
 where t2.dest_id = t1.dest_id ) > 1

 
  go

Hugo Ruesga 
perotsystems® 
US  972.577.7000
MX +52 (33) 3332.3868
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Date: Mon, 27 Apr 2009 23:21:05 +0000
From: [email protected]
Subject: Searching for Duplicate Values
To: [email protected]

**







Hi Listers!  I have a need to find duplicate values on the People record (ITSM 
7.0.1).  In particular, I'm looking to find last names that are the same.  We 
are uploading new records using the Data Management Tool and the new accounts 
will be used to replace the old.  I can't delete the old records, so I plan to 
set the Profile Status of the old records to 'Offline'.  Does anyone know of a 
search string that I can use in Advanced Search to locate those duplicate 
values?  Thanks!

 

John Quinn

Pegasus Solutions

ITSM Development

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