Good afternoon, I know a lot of people have created custom workflow to automatically create CIs through various means. We have that here at my company with three different ways of automatically adding or importing CIs into the system. However, they access the system in entirely different ways. One goes through the CMDB web service, another pushes to AST:Computer System, another pushes to BMC.CORE:BMC_ComputerSystem, and I could probably find half a dozen other ways or more to do this.
So my question is, what are the proper steps to create CIs through automated means? Where should you push your records to? Does BMC offer any documentation on this that I just haven't found yet? My goal is to rebuild the three we have into one single integration point that is both consistent and something that won't stop working if we upgrade to 7.5 or a patch. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
