Agreed. Also allows for creation of attributes that are hidden from the
user for processing etc.

Matt

> BMC Config Discovery integration via AIE uses the BMC forms rather than
> AST so you could consider this a back door recommendation from BMC!
>
>
>> Unless you have specific filters that fire on the AST:ComputerSystem
>> form,
>> I suggest you create the entries in the BMC.CORE:BMC_ComputerSystem
>> form.
>> The actual means of doing can vary: import tool, web service, custom
>> API,
>> etc, etc.
>>
>> -Guillaume
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList) on behalf of
>> Pierson,
>> Shawn
>> Sent: Wed 04/29/09 2:25 PM
>> To: [email protected]
>> Subject: The proper way to create Assets in 7.0
>>
>> Good afternoon,
>>
>> I know a lot of people have created custom workflow to automatically
>> create CIs through various means.  We have that here at my company with
>> three different ways of automatically adding or importing CIs into the
>> system.  However, they access the system in entirely different ways.
>> One
>> goes through the CMDB web service, another pushes to AST:Computer
>> System,
>> another pushes to BMC.CORE:BMC_ComputerSystem, and I could probably find
>> half a dozen other ways or more to do this.
>>
>> So my question is, what are the proper steps to create CIs through
>> automated means?  Where should you push your records to?  Does BMC offer
>> any documentation on this that I just haven't found yet?
>>
>> My goal is to rebuild the three we have into one single integration
>> point
>> that is both consistent and something that won't stop working if we
>> upgrade to 7.5 or a patch.
>>
>> Thanks,
>>
>> Shawn Pierson
>> Remedy Developer | Southern Union
>>
>>
>>
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