I may have found my own answer in BMC's KB. KM-000010052341 It says I need to create a custom filter that fires on create of the task to pull the data in from the parent change. The 'Request Instance ID on TMS:Task should match the Instance ID on the Change.
James On Apr 30, 2:56 pm, jham36 <jha...@gmail.com> wrote: > Has anyone used variable templates or any other means to get data into > a change task? > I have configured tasks and a task group and attached that to a Change > Template. I would like to get some data from the Change Request into > one of the tasks. I have tried using System, Global, and Local > Variable Templates to get the data into the Task. The closest I can > get is to have the default value of the variable to populate a field > on the task. The data is put into the task when it gets assigned. > > Any help or direction is appreciated. > > Thanks, > James > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
