Hi Serouche If the requirement is really to send an email every time a user accesses a record in this form (some sort of auditing??), you could try using filters set to trigger on the GET event. This will also capture if a user reports on the form data.
HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== tel +44 1494 468980 mobile +44 7710 377761 email david.sand...@westoverconsulting.co.uk web http://www.westoverconsulting.co.uk -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Dwayne Martin Sent: Thursday, May 07, 2009 12:48 PM To: arslist@ARSLIST.ORG Subject: Re: how to trigger a filter guide from an AL Hi Jean-Louis, How do you "Create a filter that starts when this display-only field is filled in"? What I've always done is have my AL do a "Commit Changes," and have the filter "Run If" "TR.FieldName = "Whatever value the AL set it to." But if there is a simpler way it would be good to know. Dwayne Martin James Madison University ---- Original message ---- >Date: Thu, 7 May 2009 11:57:56 +0200 >From: ARSmarts Support <supp...@arsmarts.com> >Subject: Re: how to trigger a filter guide from an AL >To: arslist@ARSLIST.ORG > >- Create a display-only field on the form where you filter guide is >attached >- Create a filter that starts when this display-only field is filled >in, and that calls your filter guide >- Create an AL that pushes a value to this display-only field > >That should do the trick. > >Jean-Louis Halleux >ARSmarts sa >http://www.arsmarts.com > >On 07 May 2009, at 11:51, Remedy Maniac wrote: > >> dear experts, >> >> I have a Filter guide which sends an email out at some point. >> I have a AL on Display, which filters do not do, and which cannot >> send emails out. >> So I'd like this AL firing the Filter Guide so my email will be sent >> out. >> Is there a way to perform this? >> As usual, there is always a solution to any problem. >> Thanks in advance. >> Serouche >> >> ____________________________________________________________________________ ___ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the >> Answers Are" > >___________________________________________________________________________ ____ >UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
