I love this list...I hadn't even thought of the service call...but you are right...that's specifically what it was created for...to call filters with AL's...:)
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Misi Mladoniczky Sent: Thursday, May 07, 2009 6:26 AM To: [email protected] Subject: Re: how to trigger a filter guide from an AL Hi, If you are on version 7.1, I would suggest a Service-call instead. This requires only 1 API-call instead of other suggested techniques that requires a minimum of 2 calls. The Service-call is a special active link action where you can specify Form, Input and Output feilds (parameters). You will then create a Filter that triggers on the Service-action that starts your guide. You do not even have to have a record to "modify/submit" for the service-call to work. Best Regards - Misi, RRR AB, http://www.rrr.se Products from RRR Scandinavia: * RRR|License - Not enough Remedy licenses? Save money by optimizing. * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. * RRR|Translator - Manage and automate your language translations. Find these products, and many free tools and utilities, at http://rrr.se. > Hi Jean-Louis, > > How do you "Create a filter that starts when this display-only field > is filled in"? > > What I've always done is have my AL do a "Commit Changes," and have > the filter "Run If" "TR.FieldName = "Whatever value the AL set it to." > > But if there is a simpler way it would be good to know. > > Dwayne Martin > James Madison University > > ---- Original message ---- >>Date: Thu, 7 May 2009 11:57:56 +0200 >>From: ARSmarts Support <[email protected]> >>Subject: Re: how to trigger a filter guide from an AL >>To: [email protected] >> >>- Create a display-only field on the form where you filter guide is >>attached >>- Create a filter that starts when this display-only field is filled >>in, and that calls your filter guide >>- Create an AL that pushes a value to this display-only field >> >>That should do the trick. >> >>Jean-Louis Halleux >>ARSmarts sa >>http://www.arsmarts.com >> >>On 07 May 2009, at 11:51, Remedy Maniac wrote: >> >>> dear experts, >>> >>> I have a Filter guide which sends an email out at some point. >>> I have a AL on Display, which filters do not do, and which cannot >>> send emails out. >>> So I'd like this AL firing the Filter Guide so my email will be sent >>> out. >>> Is there a way to perform this? >>> As usual, there is always a solution to any problem. >>> Thanks in advance. >>> Serouche >>> >>> ____________________________________________________________________ >>> ___________ UNSUBSCRIBE or access ARSlist Archives at >>> www.arslist.org Platinum Sponsor:[email protected] ARSlist: >>> "Where the Answers Are" >> >>______________________________________________________________________ >>_________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>Platinum Sponsor:[email protected] ARSlist: "Where the Answers >>Are" > > ______________________________________________________________________ > _________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > > -- > This message was scanned by ESVA and is believed to be clean. > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
