Good morning, I would like to know the way to integrate a call center with Remedy. The idea is when receiving a phone call, at the moment the staff would pick it up, a record were generated in a Remedy form. Is there any api to do this? Any documentation?
Thanks & regards, Sergio Tomillero Remedy Developer -- View this message in context: http://n2.nabble.com/Remedy%27s-integration-with-Call-center-tp2844049p2844049.html Sent from the ARS (Action Request System) mailing list archive at Nabble.com. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
