Does it count if I don't like how the target URI isn't data
referenceable?....by this I mean that when I consume an external web
service, I need to point my Dev, Test, and Prod to different URIs.  This
means that I either can't have the same workflow in all environments, or I
need to develop a complicated data driven structure (which is what we have
done here) that determines which filter to fire based on what environment we
are in, and have as many copies of the filter with the same workflow, but
different URIs as I have environments.  This is the biggest hurdle I have
had to face in regard to Remedy's implementation of web services.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Axton
Sent: Friday, May 08, 2009 8:27 AM
To: [email protected]
Subject: Webservices


** I wanted to get a feel from the group on some of the headaches and
limitations of the Remedy web services implementation.  I've avoided the
interface, much like the palgue, since it was first adopted.  I'm looking
for limitations when people interface bi-directionally with other
applications, performing operations like creating incidents, in relation to
things like not being able to support certain data types, not being able to
query certain outside webservices due to how they are structured, etc.

Axton Grams

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