In our experience with 7.0 and 7.1, the web services were not good at or capable of returning a large number of records. We found that we had to limit things to around 100 records max or performance just tanked, and it put a very heavy burden on the web server. As a result of that, we pretty much just limited our use to single record updates and queries. The last time we looked at that was a year to a year and a half ago, so I don't know if that was ever fixed in 7.0/7.1 implementation.
It looks like they may have picked up a new architecture in 7.5, but I haven't tried testing it yet. Lyle From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of LJ Longwing Sent: Friday, May 08, 2009 8:38 AM To: [email protected] Subject: Re: Webservices ** Does it count if I don't like how the target URI isn't data referenceable?....by this I mean that when I consume an external web service, I need to point my Dev, Test, and Prod to different URIs. This means that I either can't have the same workflow in all environments, or I need to develop a complicated data driven structure (which is what we have done here) that determines which filter to fire based on what environment we are in, and have as many copies of the filter with the same workflow, but different URIs as I have environments. This is the biggest hurdle I have had to face in regard to Remedy's implementation of web services. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Axton Sent: Friday, May 08, 2009 8:27 AM To: [email protected] Subject: Webservices ** I wanted to get a feel from the group on some of the headaches and limitations of the Remedy web services implementation. I've avoided the interface, much like the palgue, since it was first adopted. I'm looking for limitations when people interface bi-directionally with other applications, performing operations like creating incidents, in relation to things like not being able to support certain data types, not being able to query certain outside webservices due to how they are structured, etc. Axton Grams The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ NOTICE: This email message is for the sole use of the intended recipient(s) and may contain confidential and privileged information. Any unauthorized review, use, disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply email and destroy all copies of the original message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
