Thanks Roger! Got it working how I want now. --- On Fri, 5/8/09, Roger Justice <[email protected]> wrote: From: Roger Justice <[email protected]> Subject: Re: Save Incident closes record To: [email protected] Date: Friday, May 8, 2009, 10:54 AM
** This is controlled in application preferences that is listed on the menu of the Incident Management Console. -----Original Message----- From: Alan Blake <[email protected]> To: [email protected] Sent: Fri, 8 May 2009 12:52 pm Subject: Save Incident closes record ** In Incident Management running over AR 7.0 when I save a New Incident the record is immediately closed. I need it to stay open so I can complete further actions, any ideas as to how I can accomplish this? Thanks. Alan Blake Knowlysis _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ A Good Credit Score is 700 or Above. See yours in just 2 easy steps! _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
