I do not have a problem with macros in 2009. At We Energies we do not use the MidTier to directly support our users. All users use the Windows User Tool. We were using macros when I got here in 1999. We are still using macros and all users have been upgraded to the 7.1 user tool. 7.5 is being implemented. We have not had a problem yet.
Our issues all relate to reports. We use Crystal Reports 9 reports with the 7.1 Patch 2 user tool (Crystal Reports IX) and a Remedy 6.3 report server (CR 9). Now that is interesting. Thorin -----Original Message----- From: Carey Matthew Black [mailto:black....@gmail.com] Sent: Friday, May 08, 2009 3:57 PM Subject: Re: What would $--1$ relate to? Robert, I would not use it. ($--1$) Macros are technically "not supported" since version ARS 5. The idea that they records $NULL$ as "bla...bla...bla" is not a detail that I want to deal with anymore. :) The fact that they still work in the v7.5 User Tool appears to be... well... almost unexplainable. However I would use the keyword of $ NULL $ as necessary. I know that is vague, but I am not trying to be flippant or anything. It is just hard to explain the type of situation you would use a "screw driver" without saying something like "When I need to do something with a screw." I have almost totally given up on Macros. I keep waiting for Macros v2.0 to happen, but that has yet to show itself. :) Maybe in v8.0? (or v8.5... or v9.0?) If I could only figure out why some of my Open Window actions (to run reports) seem to quietly fail for some forms and/or qualifications... maybe I could replace all of the functionality of Macros with custom workflow. GRRRR.... (Still stuck in v6.3 land.) -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Fri, May 8, 2009 at 3:23 PM, Robert Halstead <badbee...@gmail.com> wrote: > ** Just out of curiosity, in what type of situation would you use $--1$? > > On Thu, May 7, 2009 at 7:35 AM, Carey Matthew Black > <black....@gmail.com> > wrote: >> >> All, >> >> FWIW: The full set for any specific version of ARS can be found by >> looking that the C API header file: >> ar.h for the values that look like "AR_KEYWORD_*". >> >> Example: taken from the v6.3 ar.h file: >> " >> /* an additional AR_KEYWORD_NULL concept is mapped to >> AR_DATA_TYPE_NULL */ >> >> /* codes for keywords supported >> */ #define AR_KEYWORD_DEFAULT 0 /* admin defined default for >> the field */ #define AR_KEYWORD_USER 1 /* login name of >> the current user */ #define AR_KEYWORD_TIMESTAMP 2 /* current >> date/time */ #define AR_KEYWORD_TIME_ONLY 3 /* current time >> (date defaults to */ >> /* today) >> */ #define AR_KEYWORD_DATE_ONLY 4 /* current date (time >> defaults to */ >> >> ... <snip> ... >> >> #define AR_KEYWORD_GROUPIDS 40 /* group ids for groups current >> user */ >> /* is a member of */ #define >> AR_KEYWORD_NO 41 /* no more keywords !! Returns NO */ >> >> #define AR_MAX_KEYWORD_USED 41 /* set to code for "highest" >> keyword */ >> " >> >> -- >> Carey Matthew Black >> BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request >> System(Remedy) >> >> Love, then teach >> Solution = People + Process + Tools >> Fast, Accurate, Cheap.... Pick two. >> >> >> 2009/5/7 Brian Bishop <brian.bis...@goldstag.demon.co.uk>: >> > ** >> > >> > Dave, >> > >> > >> > >> > The value $--1$ is a Remedy keyword conversion that means $NULL$. >> > So in your case it is checking that the fields are NULL. >> > >> > >> > >> > Here is a list of keywords conversions I compiled many years ago >> > which may have been added to since doing it. >> > >> > >> > >> > $-1$ = $USER$ >> > >> > $-2$ = $TIMESTAMP$ >> > >> > $--1$= $NULL$ >> > >> > $-6$ = $SERVER$ >> > >> > $-5$ = $SCHEMA$ >> > >> > $-0$=$DEFAULT$ >> > >> > $-4$=$DATE$ >> > >> > $-14$=$LASTCOUNT$ >> > >> > $-13$=$LASTID$ >> > >> > $-3$-$TIME$ >> > >> > $-7$=$WEEKDAY$ >> > >> > >> > >> > >> > >> > Brian Bishop >> > >> > Goldstag Consultants Ltd >> > >> > tel: +44 (0)7973 746832 >> > >> > >> > >> > >> > >> > From: Action Request System discussion list(ARSList) >> > [mailto:arsl...@arslist.org] On Behalf Of Barber, David >> > Sent: 07 May 2009 13:44 >> > To: arslist@ARSLIST.ORG >> > Subject: What would $--1$ relate to? >> > >> > >> > >> > ** >> > >> > Seen on a macro/search - field 1 = $--1$ and also a little later >> > in the same search - field 2 = $--1$ >> > >> > The first field is an assignee, but the second is just a flag. Not >> > exactly obvious what it does at all. Any ideas? >> > >> > Ta >> > >> > Dave >> > >> > This e-mail has been scanned for viruses by the Cable & Wireless >> > e-mail security system - powered by MessageLabs. For more >> > information on a proactive managed e-mail security service, visit >> > http://www.cw.com/uk/emailprotection/ >> > >> > The information contained in this e-mail is confidential and may >> > also be subject to legal privilege. It is intended only for the >> > recipient(s) named above. 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The ignoramus > acts on only what he knows, but all that he knows. > The ignoramus may be saved, but the fool knows that he is doomed." > > Robert Halstead > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the > Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
