Thorin, I understand that Macros continue to work. ( Well, as far as I can tell.) But just for the record:
AdvancedGuide-630.pdf , page 250 " Macros stopped being supported in the AR System 5.x release. You can view reports created using run macro report actions with releases prior to AR System 5.x in Remedy User, or on the Web, by converting them to an equivalent active link. " And since v6.3 is now "unsupported". Well, that clearly puts Macros on the shelf for me. Note: I still use them too. :) But if the vendor can not support them, then neither can I. -- Carey Matthew Black BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request System(Remedy) Love, then teach Solution = People + Process + Tools Fast, Accurate, Cheap.... Pick two. On Sun, May 10, 2009 at 3:13 PM, Marty.Thorin <[email protected]> wrote: > I do not have a problem with macros in 2009. > > At We Energies we do not use the MidTier to directly support our users. All > users use the Windows User Tool. We were using macros when I got here in > 1999. We are still using macros and all users have been upgraded to the 7.1 > user tool. 7.5 is being implemented. We have not had a problem yet. > > Our issues all relate to reports. We use Crystal Reports 9 reports with the > 7.1 Patch 2 user tool (Crystal Reports IX) and a Remedy 6.3 report server (CR > 9). Now that is interesting. > > Thorin > > -----Original Message----- > From: Carey Matthew Black [mailto:[email protected]] > Sent: Friday, May 08, 2009 3:57 PM > Subject: Re: What would $--1$ relate to? > > Robert, > > I would not use it. ($--1$) > > Macros are technically "not supported" since version ARS 5. The idea that > they records $NULL$ as "bla...bla...bla" is not a detail that I want to deal > with anymore. :) The fact that they still work in the > v7.5 User Tool appears to be... well... almost unexplainable. > > > However I would use the keyword of $ NULL $ as necessary. > I know that is vague, but I am not trying to be flippant or anything. It > is just hard to explain the type of situation you would use a "screw driver" > without saying something like "When I need to do something with a screw." > > I have almost totally given up on Macros. I keep waiting for Macros v2.0 to > happen, but that has yet to show itself. :) Maybe in v8.0? (or v8.5... or > v9.0?) > > > If I could only figure out why some of my Open Window actions (to run > reports) seem to quietly fail for some forms and/or qualifications... > maybe I could replace all of the functionality of Macros with custom > workflow. GRRRR.... (Still stuck in v6.3 land.) > > -- > Carey Matthew Black > BMC Remedy AR System Skilled Professional (RSP) ARS = Action Request > System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
