Thanks Peter, I did try this one as well and I get the usual warning entry not found but I do a search on the same web page (help desk in search mode) and the entry shows up.
--- En date de : Mar 12.5.09, Peter Romain <[email protected]> a écrit : De: Peter Romain <[email protected]> Objet: Re: Bringing back an entry from the helpdesk form using a URL À: [email protected] Date: Mardi 12 Mai 2009, 16h23 Here's a URL that we use in emails to access CIs that might help you form your URL: $ServerURL$/arsys/forms/$ServerShort$/AST%3AComputerSystem/Management/?qual=%27Instance%20Id%27%3D%22$InstanceId$%22 > Well...according to the admin tool help, the only valid options for mode > are > 'Submit' or 'Search'...so that's one thing I would try > > _____ > > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Frex Popo > Sent: Tuesday, May 12, 2009 2:10 AM > To: [email protected] > Subject: Bringing back an entry from the helpdesk form using a URL > > > ** > > Hello, > > ARS: 7.1 patch 4 > > The following URL opens the Help Desk form in the Browser in search mode > but > does not return any entry. It comes back with the error: entry not found, > am > I missing something? > > http:// > <http://<mid-tiersrv>/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Desk&ser > ver=<server>&username=<user>&pwd=<passwd>&mode=Get+Entry&F1000000161=TCK0000 > 00003721> > <mid-tiersrv>/arsys/servlet/ViewFormServlet?form=HPD%3AHelp+Desk&server=<ser > ver>&username=<user>&pwd=<passwd>&mode=Get+Entry&F1000000161=TCK000000003721 > > > Any idea as to what's missing? > > Regards > frex. > > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
