I had an issue in filter qualification. This issue is fixed. Thank you
all for replying.

 

 

Thanks!

 

Manjari R. Shrestha

Programmer Analyst 

 

SAIC

12530 Parklawn Drive, Suite 350

Rockville, MD 20852

Office: (301) 998-7364

[email protected]

  

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Tanner, Doug
Sent: Wednesday, May 13, 2009 10:39 AM
To: [email protected]
Subject: Re: Email Messages does not get submitted to the holding form
if the subject is blank

 

My first guess is there is a field on the "Holding Form" that is
required and is has the subject mapped to it. Add an additional Filter
on the AR Email Messages Form that sets a default Subject (When Subject
is NULL)

Doug

 

From: Action Request System discussion list(ARSList)
[mailto:[email protected]] On Behalf Of Shrestha, Manjari R.
Sent: Wednesday, May 13, 2009 7:57 AM
To: [email protected]
Subject: Email Messages does not get submitted to the holding form if
the subject is blank

 

** 

Hello all,

 

I have a filter where when e-mail is submitted to the AR Email Message
form and if 'Message Type' = "Incoming" it gets submitted to a holding
form. Then I have Push if 1=2, 

If No Request Match: Create a new Request

If Any Request Match: Modify First Matching Request

 

And then it pushes the needed fields. I have noticed that when the
subject line is empty it does not get submitted to the form. Any ideas?

 

Thanks!

 

Manjari R. Shrestha

Programmer Analyst 

 

SAIC

12530 Parklawn Drive, Suite 350

Rockville, MD 20852

Office: (301) 998-7364

[email protected]

   

 

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