Maybe a simple Mid Tier Flush cache will do the trick?


Thanks
Peter Lammey
ESPN IT Client Architecture and Automation
860-766-4761



________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Nicky Madjarov
Sent: Monday, May 18, 2009 12:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question

**
.... and the midtier must have access to the crystal's report directory - 
shared access, etc.


Regards,

Nicky Madjarov
phone: 973-202-4278
Find out how to bust your AR System performance @
http://www.SpeedUpARS.com
----- Original Message -----
From: Lammey, Peter A.<mailto:peter.a.lam...@espn.com>
Newsgroups: public.remedy.arsystem.general
To: arslist@ARSLIST.ORG<mailto:arslist@ARSLIST.ORG>
Sent: Monday, May 18, 2009 12:19 PM
Subject: Re: Crystal report Question

**
Ah...I think I know.

The Mid Tier has its own storage of the reports from the Report form I think.
I havent worked with the Mid Tier setup for web reporting much but I think that 
might be your issue.

I think when you configure the Crystal Enterprise server to run reports from 
the web there is a Reports directory on the server that will store the reports 
locally on that server.


Thanks
Peter Lammey
ESPN IT Client Architecture and Automation
860-766-4761



________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Sokol, Brian
Sent: Monday, May 18, 2009 10:48 AM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question

**
Ok it was set to False. I changed it to true. When I went to make this change I 
was prompted for credentials. I logged in and made the change. I ten went into 
the Report form and deleted the old attached report and attached the new 
version. After that it still works in the fat client but not the Mid Tier. the 
sub report is still asking to log in. even if I give my credentials it prompts 
again and does not load the sub report. Any other ideas? I don't see why it 
would work in the fat client but not the web.

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Leonard Neely - FOJ
Sent: Saturday, May 16, 2009 4:42 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question

**
You may just need to update the "Datasource Location" properties in the sub 
report and re-save it again.
Check the setting in (Database | Set Datasource Location | Properties) called 
"Use DSN Default Properties".  If the value there is set to "False", try 
setting it to "True".

HTH

Leonard Neely.

From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Sokol, Brian
Sent: Friday, May 15, 2009 1:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question

**
One other thing I noticed. if I run this from the fat client it works fine. 
Both the main report and subreport display. If I run it from the Mid tier I am 
prompted for ID/password for the sub report. Even if I put in proper 
id/password the window just pops back up again.

________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Lammey, Peter A.
Sent: Friday, May 15, 2009 2:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Crystal report Question
**
In that sub report are you using a parameter field that is set with List of 
Values set to "Dynamic"?



Thanks
Peter Lammey
ESPN IT Client Architecture and Automation
860-766-4761


________________________________
From: Action Request System discussion list(ARSList) 
[mailto:arsl...@arslist.org] On Behalf Of Sokol, Brian
Sent: Friday, May 15, 2009 2:25 PM
To: arslist@ARSLIST.ORG
Subject: Crystal report Question
**

We are using Crystal 10 here for reporting. I recently retired my old server 
and moved Crystal over to a new server. Everything works Ok except one thing. I 
have a report which contains a sub report. When I try to run the report I get 
the pop up below asking for credentials. If I put in a valid ID and password 
the screen keeps popping back up.

The report worked ok on the old server. Other reports (without sub reports) 
print OK. Anyone point me in the right direction?

The pop up says enter your user ID and password for the database used by the 
sub report: po report Details.rpt

there are fields for ID and password. There is also a field for database Name. 
this field is also blank but is grayed out.


Brian Sokol
Manager, Desktop Services and IT Customer Care
Scholastic Inc.
557 Broadway
NY, NY 10012
(212) 343-6494
http://www.Scholastic.com<http://www.scholastic.com/>

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