When all else fails - rewrite the installer.... The installer for this was failing the disk space check. We had lots of disk space - so I just re-wrote the installer to always evaluate to "true" when it checked for appropriate disk space.
Elegant? No... Effective? Yes :) For some reason the install script for this did not work correctly in our environment. William Rentfrow Principal Consultant, StrataCom Inc. [email protected] Corporate Website, www.stratacominc.com <http://www.stratacominc.com/> Blog, www.williamrentfrow.com <http://www.williamrentfrow.com/> 715-410-8156 C ________________________________ From: William Rentfrow Sent: Wednesday, May 13, 2009 11:05 AM To: [email protected] Subject: FB Server install issue We are putting up some new servers. Part of this build is Flash board server 7.1 patch 005. We have successfully installed/licensed/etc ARS 7.1 patch 006. There is no FB 7.1 patch 006 - only 005. This is on Solaris with a remote Oracle database. Once all the requested information is entered the install immediately terminates with: fb_install: syntax error at line 1: `)' unexpected I am posting the install log below with certain parts censored due to customer sensitivity: -------------------- Script started on Wed May 13 10:36:13 2009 $ fb_install [H[JWelcome to the BMC Remedy Flashboards(r) installation. Do you wish to install BMC Remedy Flashboards (Y or N)> [Y] y A record of the installation will be preserved in /usr/tmp/fb_install.log ******************************************************************** BMC Remedy Flashboards Installation ******************************************************************** BMC Remedy Flashboards requires about 26000 KB of free disk space to install. ******************************************************************** Please enter the product directory name. This is the name of the CD mount directory which contains the solaris/arsystem.tar file. For example: If the tar file is located at <dir>/arsystem/solaris/arsystem.tar, then the product directory would be "<dir>". ******************************************************************** Enter the product directory name: [/cdrom] / /xxx/yyy/a00/installs/FB71p5 Product_path = /xxx/yyy/a00/installs/FB71p5 Looking for the END USER LICENSE and MAINTENANCE AGREEMENT. To continue with this installation, please read the following END USER LICENSE and MAINTENANCE AGREEMENT. Press the Return key to scroll through the agreement. At any time while reading this agreement, you can press "q" to accept, reject or re-read the agreement. q [H[J Please select one of the following, 1) Yes, I agree to the terms of this agreement. 2) No, I disagree to the terms of the agreement. 3) I would like to read the agreement again. (1) I accept, (2) I reject or (3) re-read this agreement. [3] 1 *************************************************************** Select the directory in which to install BMC Remedy Flashboards. *************************************************************** Directory to install BMC Remedy Flashboards? [/usr/ar/flashboards] /xxx/yyy/a00/ar/flashboards FBServer fb_install: syntax error at line 1: `)' unexpected $ cd exit script done on Wed May 13 10:38:49 2009 ----------------------------------------------------------- William Rentfrow Principal Consultant, StrataCom Inc. www.williamrentfrow.com [email protected] Corporate Website, www.stratacominc.com <http://www.stratacominc.com/> 715-410-8156 C _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
