Mark, You might take a look at PERFORM-ACTION-SEND-EVENT.
> > ---- Original message ---- > From: Action Request System discussion list(ARSList) > [mailto:[email protected]] On Behalf Of Brittain, Mark > Sent: Wednesday, May 20, 2009 8:43 AM > To: [email protected] > Subject: Pushing a Dialog Window Results > > Hi Everyone, > What I would like to do is have an active link that opens 4 dialog boxes > in order that contains a Yes/No questions. The answers I want to place > in the diary field of the main form where the active link was launched. > I tried using a push field, commit and close window to place the answers > in the diary field and this works fine. However if I then try to update > the record after answering the questions, I get the 1203 Warning that > another user has updated the record. This is not going to work. I also > don't want to answer the questions after I have saved the ticket. > I then tried a Global field figuring I could move the information from > the dialog form to the main form and then doing a set field to the diary > field and setting the Global field to NULL. What I am finding is that > the data in the Global Field of the main form of all records unless I > log out. This also won't work because if the user executes the 4 > questions or "x" out part way through and then does no save the ticket, > the Global field does not get cleared and would be in the next ticket > displayed. There has to be an easier way but I can't see it. > ARS 6.3 patch 20. > Thanks > Mark > ____________________________________________ > Mark Brittain > Remedy Developer > NaviSite > [email protected] > (315) 453-2912 x5418 (Phone) > (315) 317.2897 (Cell) > Reduce Cost of IT with Managed Hosting and Application Services from > NaviSite. > Visit www.NaviSite.com Today. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
