Hey Mark...

I remember running into a similar situation recently...

Try looking at Page 218-222 of the Workflow Objects Manual.

There are some good examples there of using Scoped & Window Scoped
variables to send events between window.


On May 20, 9:58 am, Mark Lev <[email protected]> wrote:
> Perhaps you can use 1 dialog, with 1 page holder/4 pages.  1st visible,
> 2 - 4 hidden.  User answers, click a Next button which would hide 1st,
> show 2nd etc.
>
> Last page would have save button, then you can save all in one step.
>
> Thanks,
>
> Mark
>
> From: Action Request System discussion list(ARSList)
> [mailto:[email protected]] On Behalf Of Brittain, Mark
> Sent: Wednesday, May 20, 2009 9:43 AM
> To: [email protected]
> Subject: Pushing a Dialog Window Results
>
> **
>
> Hi Everyone,
>
> What I would like to do is have an active link that opens 4 dialog boxes
> in order that contains a Yes/No questions. The answers I want to place
> in the diary field of the main form where the active link was launched.
>
> I tried using a push field, commit and close window to place the answers
> in the diary field and this works fine. However if I then try to update
> the record after answering the questions, I get the 1203 Warning that
> another user has updated the record. This is not going to work. I also
> don't want to answer the questions after I have saved the ticket.
>
> I then tried a Global field figuring I could move the information from
> the dialog form to the main form and then doing a set field to the diary
> field and setting the Global field to NULL. What I am finding is that
> the data in the Global Field of the main form of all records unless I
> log out. This also won't work because if the user executes the 4
> questions or "x" out part way through and then does no save the ticket,
> the Global field does not get cleared and would be in the next ticket
> displayed. There has to be an easier way but I can't see it.
>
> ARS 6.3 patch 20.
>
> Thanks
>
> Mark
>
> ____________________________________________
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> Remedy Developer
> NaviSite
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>
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>
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