Not sure what your environment is but we use an escalation that runs nightly that has a SET FIELDS action, On the Login Name field (& Primary Email field) set the value to LOWER($Login Name$)
I'm sure you could also do this when the initial records is being saved. Hope this helps Regards, Keith. ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Neha Singhal - VP Sent: 22 May 2009 06:39 To: arslist@ARSLIST.ORG Subject: Changing case of Login Id Hi Everyone, We have some of the login ids in mixed cases, we need to standardize the process by changing them into lowercase. One approach, we tried is to use 'Authentication Login Name' field, but in further testing we got some clichés in this approach. Is there any other way to achieve it. Regards, Neha DISCLAIMER: ----------------------------------------------------------------------------------------------------------------------- The contents of this e-mail and any attachment(s) are confidential and intended for the named recipient(s) only. It shall not attach any liability on the originator or HCL or its affiliates. Any views or opinions presented in this email are solely those of the author and may not necessarily reflect the opinions of HCL or its affiliates. Any form of reproduction, dissemination, copying, disclosure, modification, distribution and / or publication of this message without the prior written consent of the author of this e-mail is strictly prohibited. If you have received this email in error please delete it and notify the sender immediately. Before opening any mail and attachments please check them for viruses and defect. ----------------------------------------------------------------------------------------------------------------------- _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ Disclaimer link. To see it, click the link below, or copy and paste it into your browser's address line. http://www.citco.com/emaildisclaimer.htm _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"