Try replacing the cr or crlf with %0d. Keep in mind that there are limitations on how long your url can be. It varies from browser to browser. http://www.boutell.com/newfaq/misc/urllength.html
Axton Grams On Fri, May 22, 2009 at 7:01 PM, Steven Pataray <[email protected]> wrote: > ** I'm using the following Run Process to send a ticket contents to an > email: > PERFORM-ACTION-OPEN-URL mailto:$Requester <$Requester> Name+$?subject=RE: > $Case ID+$-$Summary$ > > This works perfect but I want to add &body=$Description$ and other > fields to the email body but when I do this it strips out all of the > Carriage Return and Line Feeds (CRLF's). I want to include the CRLF's in the > email so it can look better formatted and not one long line. Is there > something I can do to keep the CRLF's? > > Remedy Help Desk 6.3 > Server Version: 6.03.00 Patch 024 > Windows server 2003. > Oracle 10.1.0.4.0 - 64bi > _Platinum Sponsor: [email protected] ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"

