Worked like a charm. I found out that I also needed to stip out the "&" symbol since it's used to concatenate the parameters for the mailto. I just replaced it with "%26" instead . Thanks Axton
Steve On Fri, May 22, 2009 at 4:33 PM, Axton <axton.gr...@gmail.com> wrote: > ** Try replacing the cr or crlf with %0d. > > Keep in mind that there are limitations on how long your url can be. It > varies from browser to browser. > http://www.boutell.com/newfaq/misc/urllength.html > > Axton Grams > > On Fri, May 22, 2009 at 7:01 PM, Steven Pataray <spata...@gmail.com>wrote: > >> ** >> I'm using the following Run Process to send a ticket contents to an >> email: >> PERFORM-ACTION-OPEN-URL mailto:$Requester <$Requester> Name+$?subject=RE: >> $Case ID+$-$Summary$ >> >> This works perfect but I want to add &body=$Description$ and other >> fields to the email body but when I do this it strips out all of the >> Carriage Return and Line Feeds (CRLF's). I want to include the CRLF's in the >> email so it can look better formatted and not one long line. Is there >> something I can do to keep the CRLF's? >> >> Remedy Help Desk 6.3 >> Server Version: 6.03.00 Patch 024 >> Windows server 2003. >> Oracle 10.1.0.4.0 - 64bi >> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers >> Are"_ > > > _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers > Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
