Can you run ARSystemMaintenanceTool.cmd, available at install location to zip install logs and share these?
Regards, Abhijeet ________________________________ From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Howard Richter Sent: Saturday, May 23, 2009 7:03 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 Install Issue ** Rafael, Any issues with the database? Howard On Fri, May 22, 2009 at 3:30 PM, Rodriguez, Rafael J x23718 <rafael.rodrig...@broadridge.com<mailto:rafael.rodrig...@broadridge.com>> wrote: ** Hello list, WIN2003 Server SQL2005 I was attempting to upgrade my current dev environment remedy installation from 7.0.1 patch 6 to 7.5 Patch 1 and I'm getting an error during installation. The error appears in the event log but there is no errors in the install_log: Event Type: Error Event Source: AR System Monitor Event Category: None Event ID: 0 Date: 05/22/2009 Time: 1:45:48 PM User: N/A Computer: REM4DEV Description: 390600 : Failure during SQL operation to the database (ARERR 552) Any ideas? Rafael Rodriguez|Manager Remedy/Mid-Tier Enterprise|Broadridge Financial Solutions 2 Journal Square Plaza|Jersey City, NJ 07306| 201.714.3718 p [%20] This message and any attachments are intended only for the use of the addressee and may contain information that is privileged and confidential. If the reader of the message is not the intended recipient or an authorized representative of the intended recipient, you are hereby notified that any dissemination of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail and delete the message and any attachments from your system. _Platinum Sponsor: rmisoluti...@verizon.net<mailto:rmisoluti...@verizon.net> ARSlist: "Where the Answers Are"_ -- Howard Richter Red Hat Certified Technician CompTIA Linux+ Certified ITIL Foundation Certified E-Mail = hbr4...@gmail.com<mailto:hbr4...@gmail.com> LinkedIn Profile = http://www.linkedin.com/in/hbr4270 _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
