Rafael,

So it sounds like 7.5 should be a new install only.

Howard

On Tue, May 26, 2009 at 8:46 AM, Rodriguez, Rafael J x23718 <
rafael.rodrig...@broadridge.com> wrote:

> ** Howard thanks for you reply, actually there were some issues with forms
> and workflow that did not exists. Funny that 7.0.1 Patch6 never through any
> exemptions and now on 7.5 there were errors all over the place. The worst
> part about it is the new suite install that only allow you to install it
> once. THIS IS A PAIN IN THE BUTT!
>
> I got it resolved but had to literally unistall it and clean it out
> numerous times before it would take.
>
> Rafael
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> arsl...@arslist.org] *On Behalf Of *Howard Richter
> *Sent:* Friday, May 22, 2009 9:33 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: ARS 7.5 Install Issue
>
> ** Rafael,
>
> Any issues with the database?
>
> Howard
>
> On Fri, May 22, 2009 at 3:30 PM, Rodriguez, Rafael J x23718 <
> rafael.rodrig...@broadridge.com> wrote:
>
>> **
>>
>> Hello list,
>>
>>
>>
>> WIN2003 Server
>>
>> SQL2005
>>
>>
>>
>> I was attempting to upgrade my current dev environment remedy installation
>> from 7.0.1 patch 6 to 7.5 Patch 1 and I’m getting an error during
>> installation. The error appears in the event log but there is no errors in
>> the install_log:
>>
>>
>>
>> Event Type: Error
>> Event Source: AR System Monitor
>> Event Category: None
>> Event ID: 0
>> Date: 05/22/2009
>> Time: 1:45:48 PM
>> User: N/A
>> Computer: REM4DEV
>> Description:
>> 390600 : Failure during SQL operation to the database (ARERR 552)
>>
>>
>>
>>
>>
>> Any ideas?
>>
>>
>>
>> Rafael Rodriguez*|*Manager Remedy/Mid-Tier Enterprise*|*Broadridge
>> Financial Solutions
>>
>> 2 Journal Square Plaza*|*Jersey City, NJ 07306*|* 201.714.3718 p
>>
>>
>>
>> This message and any attachments are intended only for the use of the 
>> addressee and
>> may contain information that is privileged and confidential. If the reader 
>> of the
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>> communication is strictly prohibited. If you have received this 
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>> error, please notify us immediately by e-mail and delete the message and any
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>>
>> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
>>
>>
>
>
> --
> Howard Richter
> Red Hat Certified Technician
> CompTIA Linux+ Certified
> ITIL Foundation Certified
> E-Mail = hbr4...@gmail.com
> LinkedIn Profile = http://www.linkedin.com/in/hbr4270
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers
> Are"_
>
> This message and any attachments are intended only for the use of the 
> addressee and
> may contain information that is privileged and confidential. If the reader of 
> the
> message is not the intended recipient or an authorized representative of the
> intended recipient, you are hereby notified that any dissemination of this
> communication is strictly prohibited. If you have received this communication 
> in
> error, please notify us immediately by e-mail and delete the message and any
> attachments from your system.
>
> _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_
>
>


-- 
Howard Richter
Red Hat Certified Technician
CompTIA Linux+ Certified
ITIL Foundation Certified
E-Mail = hbr4...@gmail.com
LinkedIn Profile = http://www.linkedin.com/in/hbr4270

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