Matt, Thanks for the replies. I take it you can create the mappings and see them as relationship CIs?.
Yes I'm doing this in my personal sandbox and have organisations specified. If I promote to the Asset dataset I can see the mapped technical services there. However, if I close the UI then re-open it the mappings are not there. I'm beginning to suspect a background issue with the UI. In the query console I can't pull down the drop-down arrow for a CI to create a relationship. Cheers Peter > Peter > > Also can you confirm you have a Provider Organisation specified? > > Matt > >> Hi All, >> >> In the 'BMC Atrium CMDB 7.5.00 Administrator's Guide', Chapter 4, you >> can >> see how to map business services to technical services in the Service >> Catalog. >> >> If I try this on CMDB 7.5 Patch 1 I can get the technical services >> mapped >> to business services in the Service Catalog of the CMDB UI. >> >> However, if I close the CMDB UI and re-open it then the technical >> services >> are no longer mapped. >> >> At no time during this process do I see any relationships created in the >> base relationship form. >> >> Has anyone tried this and got the mapping to work? >> >> WIN 2008 >> SQLServer 2008 >> CMDB 7.5 Patch 1 >> ARS 7.5 Patch 1 >> >> Cheers >> >> Peter >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor:[email protected] ARSlist: "Where the Answers >> Are" >> >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
