Peter I've not tried it yet. I'm running Patch 1 so will have a go one evening, if you don't sort it in the interim.
Matt > Matt, > > Thanks for the replies. I take it you can create the mappings and see them > as relationship CIs?. > > Yes I'm doing this in my personal sandbox and have organisations > specified. > > If I promote to the Asset dataset I can see the mapped technical services > there. However, if I close the UI then re-open it the mappings are not > there. > > I'm beginning to suspect a background issue with the UI. In the query > console I can't pull down the drop-down arrow for a CI to create a > relationship. > > Cheers > > Peter > >> Peter >> >> Also can you confirm you have a Provider Organisation specified? >> >> Matt >> >>> Hi All, >>> >>> In the 'BMC Atrium CMDB 7.5.00 Administrator's Guide', Chapter 4, you >>> can >>> see how to map business services to technical services in the Service >>> Catalog. >>> >>> If I try this on CMDB 7.5 Patch 1 I can get the technical services >>> mapped >>> to business services in the Service Catalog of the CMDB UI. >>> >>> However, if I close the CMDB UI and re-open it then the technical >>> services >>> are no longer mapped. >>> >>> At no time during this process do I see any relationships created in >>> the >>> base relationship form. >>> >>> Has anyone tried this and got the mapping to work? >>> >>> WIN 2008 >>> SQLServer 2008 >>> CMDB 7.5 Patch 1 >>> ARS 7.5 Patch 1 >>> >>> Cheers >>> >>> Peter >>> >>> _______________________________________________________________________________ >>> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >>> Platinum Sponsor:[email protected] ARSlist: "Where the Answers >>> Are" >>> >>> >> >> _______________________________________________________________________________ >> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org >> Platinum Sponsor:[email protected] ARSlist: "Where the Answers >> Are" >> > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
