Hi,
Environment: ARS V7.1 (Solaris) running with a remote Oracle 10g
database.
One of my users has complained that the standard error message from
Remedy for a certain condition is not very user-friendly and I cannot
see an easy way of making the message more friendly. Any suggestions
would be welcome.
The simplified situation is this:
One one form, called A1, for this example, I have a field called 'Menu'
which has a menu attached to it. The values in this menu are 2008A,
2008B, 2008C and 2008D. There is a button on this field which when
clicked on copies the data from form A1 to form A2 by means of an Active
Link. This second form also has a field called 'Menu' with an attached
menu, but in the case the menu values are 2008B, 2008C, 2008D i.e. the
value 2008A is missing from the menu on the form A2.
When an entry is being created on form A1 with a value of 2008A in the
'Menu' field and then the button is clicked on the user receives the
following error message:
ARERR [306] Value does not fall within the limits specified for
the field : (Pattern - $MENU$) : 536870913
The error message itself is clear enough as to why the error has
occurred but the problem is that is uses the Database ID to identify the
field where the problem is. This is OK for an Administrator but the user
would like to have the name of the field i.e. the database label value.
Personally I would like to have the database label value, the form name
and the data value that has caused this error.
Thanks in advance.
Nyall
_____________________________________________________________
Nyall McCavitt CND/COE/VI/SQ (BE.25) Tel: +33 (0)1 69 88 73 02
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