Hi Joe, Tried that but as the Pattern attribute is set to $MENU$ then this gives the same error. What I am trying to do is catch the error and displayed a more user-friendly error message. Thanks. Nyall
_____________________________________________________________ Nyall McCavitt CND/COE/VI/SQ (BE.25) Tel: +33 (0)1 69 88 73 02 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Joe DeSouza Sent: mercredi 27 mai 2009 20:58 To: [email protected] Subject: Re: Need to make an error message more friendly. ** You do not have to change the Menu type.. just the field property of the field that the menu is attached to. You will find this option in the first default tab of the field property in the mid upper right corner of the field property dialog.. Joe _____ From: MCCAVITT Nyall <[email protected]> To: [email protected] Sent: Wednesday, May 27, 2009 1:29:20 PM Subject: Re: Need to make an error message more friendly. ** Hi Joe, Unfortunately I cannot change the menu type as it is based on a search of another form. Thanks. Nyall -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Joe DeSouza Sent: Wed 27/05/2009 17:41 To: [email protected] Subject: Re: Need to make an error message more friendly. Make the character menu's display type as drop list and you will never have to deal with that error.. Joe ________________________________ From: MCCAVITT Nyall <[email protected]> To: [email protected] Sent: Wednesday, May 27, 2009 10:38:25 AM Subject: Need to make an error message more friendly. ** Hi, Environment: ARS V7.1 (Solaris) running with a remote Oracle 10g database. One of my users has complained that the standard error message from Remedy for a certain condition is not very user-friendly and I cannot see an easy way of making the message more friendly. Any suggestions would be welcome. The simplified situation is this: One one form, called A1, for this example, I have a field called 'Menu' which has a menu attached to it. The values in this menu are 2008A, 2008B, 2008C and 2008D. There is a button on this field which when clicked on copies the data from form A1 to form A2 by means of an Active Link. This second form also has a field called 'Menu' with an attached menu, but in the case the menu values are 2008B, 2008C, 2008D i.e. the value 2008A is missing from the menu on the form A2. When an entry is being created on form A1 with a value of 2008A in the 'Menu' field and then the button is clicked on the user receives the following error message: ARERR [306] Value does not fall within the limits specified for the field : (Pattern - $MENU$) : 536870913 The error message itself is clear enough as to why the error has occurred but the problem is that is uses the Database ID to identify the field where the problem is. This is OK for an Administrator but the user would like to have the name of the field i.e. the database label value. Personally I would like to have the database label value, the form name and the data value that has caused this error. Thanks in advance. Nyall _____________________________________________________________ Nyall McCavitt CND/COE/VI/SQ (BE.25) Tel: +33 (0)1 69 88 73 02 ____ This message and any files transmitted with it are legally privileged and intended for the sole use of the individual(s) or entity to whom they are addressed. If you are not the intended recipient, please notify the sender by reply and delete the message and any attachments from your system. Any unauthorised use or disclosure of the content of this message is strictly prohibited and may be unlawful. Nothing in this e-mail message amounts to a contractual or legal commitment on the part of EUROCONTROL, unless it is confirmed by appropriately signed hard copy. Any views expressed in this message are those of the sender. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org <http://www.arslist.org/> Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are" ____ This message and any files transmitted with it are legally privileged and intended for the sole use of the individual(s) or entity to whom they are addressed. If you are not the intended recipient, please notify the sender by reply and delete the message and any attachments from your system. Any unauthorised use or disclosure of the content of this message is strictly prohibited and may be unlawful. Nothing in this e-mail message amounts to a contractual or legal commitment on the part of EUROCONTROL, unless it is confirmed by appropriately signed hard copy. Any views expressed in this message are those of the sender. _Platinum Sponsor: [email protected] ARSlist: "Where the Answers Are"_ ____ This message and any files transmitted with it are legally privileged and intended for the sole use of the individual(s) or entity to whom they are addressed. If you are not the intended recipient, please notify the sender by reply and delete the message and any attachments from your system. Any unauthorised use or disclosure of the content of this message is strictly prohibited and may be unlawful. Nothing in this e-mail message amounts to a contractual or legal commitment on the part of EUROCONTROL, unless it is confirmed by appropriately signed hard copy. Any views expressed in this message are those of the sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:[email protected] ARSlist: "Where the Answers Are"
