Hi Doug, Thanks for your suggestions. Option 1, although quick, would not help as it is possible that other values will be removed from the menu. As the data in the menu is controlled by other parties then it is not really sensible or feasible to go down this route. Option 2 is what I am currently working on and may be the way for me to go. Option 3 definitely sounds the best way to go ut as you say but may take longer and will require a change from Active Link to a filter. I was looking into using an error-handling filter on submission to the second form but as the push field action is form an Active Link on the first form then this didn't work. I will look into using the Service action and error handling filter as a more long term solution to this issue. Thanks again for your helpful comments. Nyall. ps I would like to thank you for your ITSM 7.5 presentation earlier this year in Paris. It was very informative.
_____________________________________________________________ Nyall McCavitt CND/COE/VI/SQ (BE.25) Tel: +33 (0)1 69 88 73 02 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mueller, Doug Sent: mercredi 27 mai 2009 22:26 To: arslist@ARSLIST.ORG Subject: Re: Need to make an error message more friendly. ** Nyall, The key here is that you are trying to trap a specific instance where this generic error message can come up and provide a message that you control to give better indication about this specific situation. The various suggestions about changing menu styles and such help control what can be entered, but do not allow you to specifically address the issue. Also, there seems to be a constraint about adding anything or doing any checking on the remote form. So, all the options here are adding things to the source form only. The only way to accomplish what you want with a special error message for the specific case you have is to do your own validation or trapping of the problem and displaying your own message. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: "Where the Answers Are"_ ____ This message and any files transmitted with it are legally privileged and intended for the sole use of the individual(s) or entity to whom they are addressed. If you are not the intended recipient, please notify the sender by reply and delete the message and any attachments from your system. Any unauthorised use or disclosure of the content of this message is strictly prohibited and may be unlawful. Nothing in this e-mail message amounts to a contractual or legal commitment on the part of EUROCONTROL, unless it is confirmed by appropriately signed hard copy. Any views expressed in this message are those of the sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: "Where the Answers Are"
